AI & PromptingBeginner 1 to 2 hours

Design a Zapier Triage Flow

Map out a workflow that uses an LLM to read emails and route them via Zapier.

The Scenario

A small real estate agency gets all inquiries at `info@agency.co.za`. They want to use Zapier to send the email to OpenAI. If it's a buyer, send a Slack message to Sales. If it's a tenant complaining about a leak, log a ticket in Trello for Maintenance. If it's spam, delete it.

The Brief

Design the Zapier/Make workflow and write the specific LLM prompt that will power the routing step.

Deliverables

  • A bulleted list of the Zapier steps (Trigger -> AI Action -> Conditional Paths)
  • The LLM Prompt that outputs the routing decision (Buyer, Maintenance, Spam)
  • The exact JSON or text structure the LLM must output so Zapier's "Path" logic can parse it

Submission Guidance

Zapier relies on predictable text. If your LLM outputs "I think this is a Buyer", the Zapier filter for "Equals: Buyer" will fail. The prompt must force absolute structural rigidity.

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