DataBeginner 1 to 2 hours

Define KPIs for a Startup

Identify the 5 most important metrics for a food delivery startup.

The Scenario

A food delivery startup in Johannesburg has just closed its seed round. The CEO asks you: "What 5 numbers should I look at every morning?" They currently track nothing.

The Brief

Define the 5 most important KPIs for this startup. For each, explain what it measures, why it matters at this stage, how to calculate it, and what a healthy target looks like.

Deliverables

  • A table of 5 KPIs with columns: Name, Formula, Why It Matters, Target Range
  • A one-paragraph explanation of why you chose these 5 over other candidates you considered
  • One "vanity metric" the CEO might be tempted to track and why it would be misleading

Submission Guidance

The startup is pre-product-market-fit. Revenue is important but retention and unit economics matter more at this stage.

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