The Scenario
A South African insurance company receives 2,000 customer calls per day. 40% are simple queries (claim status, policy details). The CTO suggests a chatbot. The COO wants to know if it is feasible before committing budget.
The Brief
Create a feasibility assessment covering technical, operational, financial, and schedule feasibility. Make a clear recommendation.
Deliverables
- A feasibility assessment with 4 dimensions: Technical, Operational, Financial, Schedule — each rated Green/Amber/Red
- Key assumptions and risks for each dimension
- A one-paragraph recommendation: proceed, proceed with conditions, or do not proceed
Submission Guidance
A feasibility assessment is not a business case. It answers "can we do this?" not "should we do this?" Keep the scope tight.
Submit Your Work
Your submission is graded against the rubric on the right. If you pass, you get a public Badge URL you can share on LinkedIn. There is no draft save, so work offline first and paste your finished response here.