Business AnalysisIntermediate 2 to 3 hours

Options Analysis

Evaluate build vs buy vs hybrid for a document management system.

The Scenario

A law firm with 80 staff stores documents across shared drives, email attachments, and physical filing cabinets. They need a document management system. Three options: (A) build custom, (B) buy an off-the-shelf solution, (C) hybrid — buy a platform and customise.

The Brief

Evaluate all 3 options using weighted scoring. Define evaluation criteria, assign weights, score each option, and make a recommendation.

Deliverables

  • Evaluation criteria: at least 8 criteria (cost, time, fit, risk, etc.) with weights that sum to 100%
  • A scoring matrix: Option × Criterion with scores (1-5) and weighted totals
  • A recommendation with sensitivity analysis: does the recommendation change if you shift weights?

Submission Guidance

Weighted scoring is only as good as the weights. If "cost" is 50% of the score, the cheapest option always wins. Show you have thought about weight balance.

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