Business AnalysisIntermediate 2 to 3 hours

Design a To-Be Process

Redesign the leave process to remove bottlenecks with measurable targets.

The Scenario

Using the as-is leave process (manual emails, spreadsheet checks, 3-5 day turnaround), the HR director wants a redesigned process that reduces approval time to under 24 hours and eliminates the spreadsheet dependency.

The Brief

Design the to-be process. Show the before/after comparison with measurable improvement targets for each pain point.

Deliverables

  • A to-be BPMN process diagram showing the redesigned flow
  • A before/after comparison table: Pain Point → Current State → Future State → Improvement Target
  • Technology recommendations: what system or tool enables the new process (with justification, not just "use software")

Submission Guidance

A to-be process that just says "automate everything" is not a design. Show which steps are automated, which remain manual, and why.

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