The Scenario
A mid-size South African retailer (40 stores) wants to add a loyalty programme to their existing POS system. Customers earn points on purchases and redeem them for discounts. The operations director has described the idea verbally — now it needs to be documented.
The Brief
Write a Business Requirements Document (BRD) that captures the business need, scope, functional requirements, non-functional requirements, and assumptions.
Deliverables
- A BRD covering: business objectives, scope (in/out), at least 10 functional requirements, and 5 non-functional requirements
- An assumptions and constraints section with at least 5 items
- A RACI matrix for key stakeholders (Operations, IT, Marketing, Finance)
Submission Guidance
Requirements must be testable. "The system should be fast" is not a requirement. "The loyalty balance must display within 2 seconds of scanning the card" is.
Submit Your Work
Your submission is graded against the rubric on the right. If you pass, you get a public Badge URL you can share on LinkedIn. There is no draft save, so work offline first and paste your finished response here.