The Scenario
A project management app sends too many notifications. Users complain about notification fatigue — they get pinged for every comment, assignment, and status change. Some have turned off all notifications, missing critical updates.
The Brief
Redesign the notification system. Define which events trigger which channels, how notifications group, priority levels, and user control over preferences.
Deliverables
- A notification matrix: Event Type × Channel (in-app, push, email) with default on/off for each
- A grouping strategy: how related notifications are batched (e.g., "3 new comments on Task X")
- Priority levels: Critical (must interrupt), Important (show but do not interrupt), Informational (badge only)
- A user preferences design: how users control notification settings without 50 individual toggles
Submission Guidance
The goal is not fewer notifications — it is the right notifications at the right time. A deadline change is urgent. A comment on a resolved task is not.
Submit Your Work
Your submission is graded against the rubric on the right. If you pass, you get a public Badge URL you can share on LinkedIn. There is no draft save, so work offline first and paste your finished response here.