The Scenario
You have been asked to review the booking or checkout flow of any well-known South African website of your choice (examples: Takealot, Checkers Sixty60, Uber Eats, Discovery, SARS eFiling, Computicket). Pick one, complete a realistic task on it, and report back.
The Brief
Complete the task with a screen recorder or just detailed notes. You do not need to share the recording. Document what you noticed and what you would change.
Deliverables
- The site and specific task you attempted (one line)
- Three specific UX issues you encountered, each with a concrete proposed fix
- One thing the site does well that you would keep
- Your method for deciding priority if the product team could only ship one of your fixes
Submission Guidance
Vague issues like "confusing layout" do not count. Be specific: which screen, which button, what you expected, what happened.
Submit Your Work
Your submission is graded against the rubric on the right. If you pass, you get a public Badge URL you can share on LinkedIn. There is no draft save, so work offline first and paste your finished response here.